Privacy Policy

PRIVACY POLICY

This policy outline the uses and protection of the information that you provide us. Your personal information are very important, and we are very dedicated to the protection of that information. To keep your peace of mind this privacy policy outlines the procedures and security measures we take to ensure your data are safe.

We only collect the following information from you, for the purpose of processing an order: Your Name, Contact information including your email address and phone number, your shipping address and your billing address. This information will be used to ensure the delivery of your order, the processing of your order and our internal record keeping, including order history.

Securing your information is of paramount importance to us. In order to ensure your details are safe and prevent unauthorized access, procedures on a daily basis. Your card details will only be used for each order you place with us and are automatically deleted upon completion of your order. Your card details will not be saved on our system.

Where customers wish to pay by MoneyGram, Walmart-to-Walmart or western union they can arrange this by filling in their order and selecting “Western Union or MoneyGram, or Walmart-to-Walmart” from the payment options. This service is arranged using the customer’s bank or senders information, and we will never store your bank details or Western Union senders information as part of your customer data after we receive payment.

We will never sell, distribute or lease out your personal information to any third party.

SHIPPING POLICY

Where does Arjuni Beauty Shop Ships from and to??
Arjuni Beauty Online Shop ships to worldwide. All orders are shipped from the USA. 

How much does shipping cost?
Shipping to the US: 4 to 24 hours and overnight and it cost $40.

Shipping to Canada is overnight and can be 2 days depending on your location in Canada and it cost $40.

Shipping International: All shipments worldwide is $50 and the package takes 2 days to 5 days depending on your shipping address. 

Which shipping company does Arjuni Beauty Online Shop use?
It may vary depending on your local shipping services available. We will inform you of the tracking number and shipping method once we have processed your order. We normally ship with FedEx, USPS, EMS and DHL.

When will my order arrive?
Once an order is processed, the product will be shipped out within 24 hours (Monday to Saturday, except for public holidays). The delivery approximately takes 2 to 5 days on average. In the rare instance that stock is not immediately available, you will receive a notification when the order is expected to be shipped out. 

RETURN POLICY

Items purchased with us can be returned on the following conditions:

Wrong Item Received If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office, we will refund you via your original payment method.

Items Faulty on Arrival your items turn out to be faulty on arrival then we also ask that you let us know immediately via our Contact Us Form or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.

Items Damaged in Transit If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.

If you change your mind you have simply changed your mind about any item you have ordered and want to return it to us, then in line with the Distance Selling Regulations, you can as long as you return it to us or inform us within the first 7 days of your purchase or receipt of the goods. The products must not be opened, used or tested and they must be returned in the exact same form as which they were received by yourself posted by us. Again, once we have received the product back to us we will issue a full refund for you via your original payment method.

Open Packages on Arrival your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.